GP surgeries and pharmacies across Somerset will be staying open over the early May bank holiday to support patients during the coronavirus outbreak.
Information, advice and contact details at the bottom of THIS page:
GP surgeries, which usually close over the bank holiday weekend, will now be open on Friday 8 May between 8am and 6.30pm. Services may be provided by individual practices or as part of collaborative efforts by groups of practices working together.
Community pharmacies will also be open to support people across Somerset. Pharmacists are experts in medicines who can help you and your family with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Dr Emma Keane, GP and Associate Clinical Director of Primary Care, Somerset Clinical Commissioning Group, has told Tone News:
The NHS in Somerset is here for you when you need us. If you need medical advice or treatment – please ring your GP surgery as usual.
You will initially be triaged on the phone and depending on your individual medical need you may be offered a telephone or video consultation. If you need to be seen in person, you will be. Our main priority will be supporting patients with urgent needs.
Strict infection control measures are in place to help protect patients and colleagues if you do need to visit your GP. It’s important that you do not visit your GP practice without a pre-arranged appointment.
Primary assessment centres have been set up across the county where patients with suspected coronavirus (COVID-19) can be seen in a separate area, after assessment by the NHS 111 Clinical Assessment Service or their local GP practice.
Hospitals are open and are continuing to provide urgent care through Accident and Emergency departments. There are very clear and secure processes in place to minimise the risks to any patient, posed by the coronavirus and hospitals will only invite you in for an appointment if it’s absolutely necessary, and if you can be seen and treated safely.
We would urge you to continue to attend any planned appointments, so you can receive the care, advice and treatment that you need.
Where can I get information or advice?
For less severe injuries, these can be treated in any of Somerset’s minor injuries units, in Frome, Shepton Mallet, Chard, West Mendip, Bridgwater and Minehead which are also open and will continue to operate as a walk-in service.
If you need medical advice or treatment you can also call NHS 111 or visit the NHS website.
You can also find advice and information from your GP practice website which links to a range of online services and, in most cases, you can order repeat prescriptions online.
For children’s health advice you can also download the HANDi App, available on the APP store.
If you have a medical emergency, you should call 999 as normal, or go to your nearest A&E. You should go to an A&E if you or someone else has a life threatening emergency, such as:
- loss of consciousness
- acute confused state and fits that are not stopping
- chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds
- major trauma such as a road traffic accident
Please remember to follow the latest government advice around social distancing. Everyone should stay home in line with government guidance.
If you or someone you live with has coronavirus symptoms (high temperature and / or a new continuous cough):
- Stay at home.
- If your symptoms worsen or you feel that you cannot manage at home, please refer to the NHS111 online coronavirus service.
- Please do not go to your GP practice or community pharmacy.